Manager - Client Delivery

Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the answer is yes, then keep reading!

Who We Are:

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders.

Atheneum is growing rapidly, with 500+ professionals in 13 offices across the US, South America, Europe, Middle East, and Asia.

Our Opportunity:

Project Management:

• Ensuring client delivery excellence on own team on core client accounts.

• Personally managing projects, and overseeing all project timelines, milestones, and successful execution & directly managing the most complex and high-impact projects & clients.

• Establishing and nurturing strong relationships with dedicated clients and proactively engaging with clients through phone calls for scoping discussions, priority assessments, and gathering feedback on project execution for continuous improvement.

• Ensuring full compliance adherence and client contracts adherence.

Team Management:

• Ensuring all team members adhere to the master process, maintaining consistency and quality in operations.
• Providing continuous coaching to team members, fostering a culture of improvement.
• Ensuring effective resource allocation strategies to optimize demand and enhance efficiency and productivity.
• Conducting regular ( weekly/bi-weekly) performance evaluations with all team members, aligning with OKRs, to identify strengths and areas for improvement.
• Guiding and motivating team members towards common goals while fostering a collaborative and inclusive work environment, ultimately ensuring the team's success and individual growth.
• Focusing on talent development initiatives to cultivate skills and expertise within the team and helping team members to find the most suitable career paths.

Profiles We Are Seeking:

Atheneum strongly believes in the power of diversity. We are seeking target driven team players with excellent emotional intelligence, problem solving and time management skills.

• 3+ years of relevant work experience with track record of performance in Expert Network Services
• Result oriented, self-driven, and highly motivated to succeed & take on challenges
• Experience building teams (from hiring, training, growing, etc.).
• Strong communication skills: both written and on the phone
• Proven client & project management capability
• Fluency in English and native in one of Vietnamese/Thai/Bahasa other South East Asian languages

What We Offer

• Competitive compensation & bonus package
• 15 annual leaves & 5 personal days & 5 paid sick leave
• Additional annual leave allowances per year of tenure (up to 5 years)
• Mentorship Program & SWAP Program

Here at Atheneum, diversity and inclusion are not just part of our culture but are ingrained in our DNA. We do not discriminate in any way when assessing applications.