Collection Specialist 应收会计专员 AR

The Opportunity

As a Collections Specialist, you will hold a customer-facing role and will primarily be responsible for

contacting our customers with overdue account balances and oversee projects not billed yet

Responsibilities:

Manage a collection client portfolio between 50 to 150 accounts

Posting payments in clients’ accounts (between 2hours and 5 hours a day)

Follow-up payments reconciliation

Making outbound collection calls in a professional manner while keeping and improving customer relations

Resolving client-billing problems and reducing accounts receivable delinquency, applying good customer service in a timely manner

Collecting customer payments in accordance with payment due dates

Maintaining accurate and complete notes of conversations with delinquent customers in order to facilitate further collection activity

Identifying issues attributing to account delinquency and discuss them with management and with Sales Rep

Setting up and documenting payment arrangements with debtors

Providing timely follow-up on payment arrangements

Identifying, preparing and forwarding accounts to the appropriate collection agencies

Interacting with collection agencies through on-going communication to resolve delinquent accounts

Requirements:

You should have excellent Accounting, Financial and Analytical skills, a structured way of thinking, and a can-do attitude.

• Bachelor’s Degree in Accounts/ Finance/Economics or comparable qualification

• Profound Accounting Knowledge is required

• Very fluent in English

• 2-4+ years of business finance or other relevant experience

• Proven working experience as a similar role

• Advanced Excel skills required

• Self-starter with the ability to streamline functions and passion to learn and grow

• Outstanding presentation, reporting and communication skills

• Well informed in current financial subjects and accounting

• Highly trustworthy, discreet, and ethical

Here at Atheneum, diversity and inclusion are not just part of our culture but are ingrained in our DNA. We do not discriminate in any way when assessing applications.